A few days later Paint & Draw confirmed my subscription in an email. Snag was it stated I'd be getting only 3 issues for £5 starting with the second issue at the end of November so I sent them a politely worded letter together with a screengrab of my original October purchase which clearly showed 4 issues for £5 starting with Issue 1.
|MY SCREENGRABBED EVIDENCE|
|HOW COULD THEY GET SOMETHING SO BADLY WRONG!|
Stuff the emails. When I arrived home I rang Future Publications and got through to Zenia and despite her beautiful strange name I finally got someone who seemed to have a grasp of the English language and my situation. She couldn't understand why I'd been messed about. Neither did I. She tried to get me to hang on in with MacFormat (as I expected she would) but I told her I had already cancelled it that morning with my bank and I wasn't heading back out into the rain to cancel my cancellation!
|SENT 2ND NOVEMBER - MAGAZINE RECEIVED 14TH NOVEMBER|
|NOT ONE OF THE BETTER SPREADS BUT STILL A DECENT LAYOUT|
Was it worth all the frustration and emailing? I hope so. I have flicked through it and it looks great. Work has been busy so when it dies down a bit I'll probably find time to read most of the articles before Issue 2 lands on my doormat – if I had a doormat and also assuming I will get Issue 2!
So moral of the story? Always screengrab your online purchases as evidence of your deal!